Overview

Motus is a leading Icelandic company working in claims management, debt collection, payment solutions, and lending services for businesses, municipalities, pension funds, and public entities. As the company advanced multiple strategic technology initiatives, they needed a stronger delivery capacity to modernize core systems, launch new services, and improve engineering quality across a growing portfolio of projects.

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HBM became a technology partner to support this transformation. Our engagement began around backend modernization and gradually expanded into broader development and testing responsibilities across several Motus initiatives. Our collaboration covered new backend development for payment-related systems, third-party integrations, claims management solutions, and the introduction of structured testing practices across the organization.

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Over time, HBM provided a dedicated team that grew up with Motus’s needs, allowing our client to strengthen delivery without slowing active projects. In addition to engineering execution, our team contributed reusable architectural foundations and established testing processes that supported more consistent software delivery across multiple workstreams.

Outcomes

Our collaboration resulted in measurable improvements in both delivery capacity and engineering consistency.

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Key outcomes included:

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Flexible scaling of engineering resources, with the team growing from 3 to 8 specialists based on project demand
Accelerated backend development across multiple initiatives, including payment systems, claims management, and integrations
Introduction of a reusable microservice template, reducing time-to-start for new services across projects
Establishment of organization-wide test strategy, improving consistency in how quality is managed
Implementation of structured testing processes across all main projects, replacing fragmented or ad hoc approaches
Continuous testing integrated into delivery workflows, reducing risk during releases

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Our partnership continued beyond the initial phase, with new projects launched, team capacity expanded, and responsibilities growing over time, indicating a shift from external support to a long-term technology partnership.

Client needs:

Motus wasn’t solving a single problem. Our customer was navigating a combination of architectural change, product expansion, and delivery pressure at the same time.

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Key challenges included:

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Redesigning the payment solution with a new backend based on microservice architecture instead of extending legacy systems
Building multiple new services and integrations with third-party systems in parallel
Transitioning toward a more scalable infrastructure model, including cloud adoption and modular services
Expanding delivery capacity without slowing down ongoing projects or overloading internal teams
Introducing structured quality assurance practices across the organization, not just within individual projects
Establishing test strategy, tooling, and processes that could support long-term product development

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Motus needed a senior team that could contribute immediately, take ownership, and operate within an evolving technical landscape.

Our customers love what we do

“Working with HBM has been a game-changer for our company. Their nearshoring partnership not only resolved our scaling issues, but their team's exceptional professionalism and unwavering commitment to quality have exceeded our expectations. HBM is the ideal solution for any organization seeking a reliable and high-caliber nearshoring partner.”

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Bjarki Snær Bragason

^{CIO at Motus}

Project description:

HBM provided a dedicated team able to take ownership on new backend development, as well as contribute to the front-end part.

We also provided a professional test team whose goal was to embed testing into all main projects run by Motus.

During the year, the team eventually has grown from 3 to 8 people, led by a delivery coordinator.

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The scope of work included:

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Develop new backend for the payment solution based on microservice architecture
Create a microservice template for usage across projects
Develop integrations with 3rd parties
Implement new solution for claims management
Participate in development of collection solutions
Establish test process from scratch
Introduce Test Strategy on the project and organization levels
Select and setup test tools
Plan test efforts and perform ongoing testing on all main projects within Motus

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At the moment cooperation between Motus and HBM continues by starting up new projects, scaling up the team and expanding services.

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Services Delivered

Software Development

HBM engineers contributed to backend development across several key initiatives, including payment systems, claims management solutions, and integrations with external platforms. Our team also introduced a reusable microservice template that helped standardize service development across projects.

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Software Testing

A dedicated testing team was embedded into Motus projects to ensure continuous validation of new and existing functionality. Testing became part of the delivery workflow rather than a separate phase.

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Test Management

HBM defined and implemented a test strategy at both the project and organizational levels. This included selecting tools, structuring test processes, planning test efforts, and ensuring consistent quality practices across multiple teams.

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