dk Software provides business management solutions to thousands of users across its product portfolio, including the flagship dk ERP platform, dk Lite, and dk POS. As the product range grew, so did the cost of quality gaps. Regression bugs and customization defects reaching production too often, and the team lacked a structured end-to-end QA process to catch them earlier.
HBM was brought in to build that process from the ground up, starting with a new project built on top of dk POS and scaling the practice across the wider organization. A dedicated QA engineers, led by an experienced Delivery Manager, is embedded directly within dk's development squads.
Alongside the core QA engagement, we also carried out specialized encryption testing on sensitive ERP data to validate its integrity after a recent encryption initiative.
"We are very happy with the team from HBM.
We have learned a lot, and our processes have improved significantly since we started working together."
Hrönn Jensdóttir
R&D Manager at dk Software
dk Software was shipping multiple products without a repeatable quality gate, and a new dk POS project made that gap impossible to ignore.
Challenges shaped the project scope:
HBM served as dk Software's dedicated quality engineering partner, responsible for designing, implementing, and scaling a structured QA practice across their product development organization.
We built testing coverage from scratch for the new dk POS project, designing detailed test cases and checklists that spanned all functional areas of the application. Ongoing functional and regression testing became a standard part of each sprint, with our team identifying the vast majority of defects before they reached production.
Beyond execution, we developed a comprehensive test strategy that defined objectives, methodologies, and tooling. This included advising on Jira configuration to properly support QA workflows and introducing transparent quality metrics and continuous monitoring to give dk's leadership real visibility into product readiness.
We designed a tailored testing approach for dk's recently encrypted ERP data, working through complex system layers with limited documentation. This effort surfaced several critical issues early, well before they could affect production environments or end users.
The engagement delivered a measurable improvement in product quality and gave dk Software the foundation for a sustainable, organization-wide QA practice.
Key project outcomes:
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