Creating the “Intelligent Accounting” era together

Vic.ai is a web-based AI platform focused on automating finance and accounting processes. Its solution helps accountants, CFOs, controllers, and accounts payable teams work more efficiently and reduce errors across routine but business-critical workflows, including invoice processing, approvals, and electronic payments.

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As demand for the platform grew, Vic.ai needed to strengthen its product development capacity without compromising quality, speed, or engineering standards. The company was looking for a technology partner that could extend the core team with highly qualified specialists, including engineers experienced in less common technologies.

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HBM joined the engagement in August 2021 and became an embedded delivery partner supporting both product development and quality assurance. The collaboration focused on scaling engineering capacity, accelerating delivery, and building a stronger testing foundation to support frequent releases and continued platform growth.

Vic.ai faced a set of growth-stage challenges that are common in high-performing product organizations, but difficult to solve quickly without the right partner:

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• Need to scale product development capacity. Growing market demand and ambitious business plans required the team to expand development capabilities.
• Access to specialized technical talent. The product required engineers with strong experience in technologies that are not easy to hire at speed, particularly Elixir.
• Maintaining quality while increasing release velocity. As the platform evolved, Vic.ai needed to support rapid development without introducing instability into core finance workflows.
• Building a more mature testing function. The team needed stronger validation, resilience, and automation practices to support continuous delivery and reduce manual effort.
• Creating a scalable engineering setup. Beyond shipping features, the product required better processes, tools, and technical practices that could support the long-term growth of the codebase and team.