Overview

24SevenOffice is a fully web-based ERP system, delivered as a SaaS product on cloud infrastructure. Combining ERP, MRP, and AI-driven enterprise tools in one platform, it serves over 60,000 companies worldwide and supports critical finance and accounting workflows for each of them.

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As the platform grew, so did the complexity of releasing new features without breaking existing functionality. 24SevenOffice partnered with HBM to shorten their testing cycles, accelerate feedback loops, and lay the groundwork for a long-term test automation practice across the organization.

Our customers love what we do

"HBM has been a strong partner for our development teams.

They took the time to understand what we needed and made sure the right people came on board, which made a real difference to how the project moved forward."

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Steinar Jordbakke

^{Head of Development at 24SevenOffice}

Client Needs and Challenges:

Manual testing had become a bottleneck. Each release cycle demanded heavy QA effort, slowed down delivery, and made it difficult to maintain consistent quality across browsers and modules.

Our team needed a way to scale testing in line with the pace of development.

Specifically, 24SevenOffice was looking to:

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Cut down the time and effort spent on manual regression testing
Catch defects earlier in the development process, before they reach later stages
Establish reliable cross-browser test coverage for a web-first product
Bring structure to test management and reporting for better visibility across teams
Upskill the in-house QA team so that test automation can be sustained internally

Services Delivered

HBM assigned a team of two senior test automation engineers who embedded directly with 24SevenOffice.

The engagement opened with a three-week Discovery phase to gather requirements, define quality attributes, agree on the tech stack, and shape the overall test automation strategy.

Core implementation focused on the following:

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Test Automation

Designed and built a full automation framework from the ground up, covering smoke tests, critical feature scenarios, and API-level checks. Integrated automated execution into the CI/CD pipeline with quality gates, configured cross-browser coverage to reflect real user environments, and set up a transparent reporting layer with Slack notifications for real-time visibility.

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Test Management

Defined the test automation strategy and redesigned the testing process around continuous testing and a shift-left approach, so quality checks now sit closer to development and feed into a structured QA workflow.

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Team Enablement

Worked alongside in-house developers and QA engineers to embed automation into their daily routines, coach them on the new framework, and transfer the practical know-how needed to own and extend the solution long-term.

Outcomes

The shift to automated testing reshaped how 24SevenOffice approaches quality:

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Over 1,000 critical regression scenarios automated and now executed regularly as part of the CI/CD pipeline
A substantial reduction in manual QA effort, freeing the team to focus on exploratory and high-value testing
Faster defect detection at early development stages, in line with the FailFast principle
A clear, organization-wide test automation strategy that the internal team can extend independently
Transparent reporting that gives engineering leaders and stakeholders confidence in every release

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Developing Test Automation from Scratch for a Cloud ERP Platform